KX
Kgomotso X
1 reviews | Active since Feb 2023
13 Feb 2023, 13:26
POOR SERVICE
I PAID MY ACCOUNT IN THE 1ST OF FEB 2023 AND TILL TODAY THEY TELLING ME THAT THEY CAN'T ALLOCATE MY PAYMENT. I HAVE SENT SEVERAL POP AND EVERYDAY IT'S THE SAME STORY OF PAYMENT CAN'T BE ALLOCATE. EVERY DAY I MUST CALL THEM AND HOLD FOR MORE THAN AN HOUR AND I'M USING MY AIRTIME. I AM SO ****ED BECAUSE THIS IS TIRING TO CALL DSTV EVERYDAY. SOMEONE IS NOT DOING THEIR JOB. I WANT MY ACCOUNT TO BE SORT OUT TODAY
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
13 Feb 2023, 13:47Hi Kgomotso Xaba,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply13 Feb 2023, 13:47
Official
Hi Kgomotso Xaba,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
KX
Kgomotso X's updateReviewer Update
16 Feb 2023, 07:39I'm still waiting for someone to call me or give me feedback . My channels are off again. I must use my airtime and hold for 2 hours because of the payment that can't be allocated. I am so ****ED this is inconvenience for me and I'm wasting my time and money to call dstv every second day.
KX
Kgomotso X's update16 Feb 2023, 07:39
Reviewer Update
I'm still waiting for someone to call me or give me feedback . My channels are off again. I must use my airtime and hold for 2 hours because of the payment that can't be allocated. I am so ****ED this is inconvenience for me and I'm wasting my time and money to call dstv every second day.