JM
Joey M
1 reviews | Active since Oct 2022
18 Apr 2024, 11:44
Poor service
Poor service at Dstv Disconnected Again 18 April 2024 Multi Choice poor service,I paid my monthly installment every month acc **********9 but to my surprise the service was disconnected on the 4th April after payment R700 on the 27th March 2024. The Agent Nombuyiseli Nomangogwana said I am owing Netflix but she cannot provide statement because the company does not have access to Netflix. Why should I be pernalised for something that they cannot provide statement.I need to activated today because I am paying my contract every month.IM VERY WITH DISAPOINTED WITH DSTV SERVICES. Unhappy customer
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
18 Apr 2024, 11:58Hi Joey,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply18 Apr 2024, 11:58
Official
Hi Joey,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
JM
Joey M's updateReviewer Update
18 Apr 2024, 14:29Thanks noted
JM
Joey M's update18 Apr 2024, 14:29
Reviewer Update
Thanks noted
JM
Joey M's updateReviewer Update
20 Apr 2024, 11:16Multi Choice poor service . Disconnect on the the. 4th April after paying R700 on the 30th March 2024. I called *** spoke to Anisa Komasi and she promised to call me back still waiting her call .They penalized me for Netflix which I have never watch such.I will take this matter further ,because I am paying the Ultra contract every month.***9
JM
Joey M's update20 Apr 2024, 11:16
Reviewer Update
Multi Choice poor service . Disconnect on the the. 4th April after paying R700 on the 30th March 2024. I called *** spoke to Anisa Komasi and she promised to call me back still waiting her call .They penalized me for Netflix which I have never watch such.I will take this matter further ,because I am paying the Ultra contract every month.***9