Poor Service, Equipment and Workmanship

1. One year six months ago I entered into a 24months DSTV Explora contract and appointed Gizzos Satellite to install my double point system. They left while the system was updating after installing the main decoder. Until today they never came back to install the extra view. I have been visiting the shop only to be promised that they shall come. The last time I went there I was told that the gentleman who did my job had resigned.

2. The equipment is of beyond poor quality that it is now broken due to rust, and I have no reception since mid-month last month (May 2023). I have visited the shop again to register my dissatisfaction, but I was told to buy a new dish of the same quality from them for them to install. I was not happy about that and decided to contact the owner / manager on 072XX1XX55. He never took my calls. I also sent him some WhatsApp messages that he also did not respond to.