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Pelonomi M
1 reviews | Active since Jan 2018
09 Feb 2022, 20:16
POOR SERVICE
I have not been able to connect to Chanel 161 for 3 days now but other channels are fine and this is part of my package I have logged a call ref ***8
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
09 Feb 2022, 21:03Hi Pelonomi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply09 Feb 2022, 21:03
Official
Hi Pelonomi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
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Pelonomi M's updateReviewer Update
09 Feb 2022, 21:40All channels are now not accessible E48 error
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Pelonomi M's update09 Feb 2022, 21:40
Reviewer Update
All channels are now not accessible E48 error
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Pelonomi M's updateReviewer Update
10 Feb 2022, 19:07I still have not been assisted my Multichoice
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Pelonomi M's update10 Feb 2022, 19:07
Reviewer Update
I still have not been assisted my Multichoice
DStv (MultiChoice)'s replyOfficial
11 Feb 2022, 20:56Hi Pelonomi,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
As advised on ticket ***2 kindly bring the decoder in for testing, as troubleshooting has failed.
Kind regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
As advised on ticket ***2 kindly bring the decoder in for testing, as troubleshooting has failed.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply11 Feb 2022, 20:56
Official
Hi Pelonomi,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
As advised on ticket ***2 kindly bring the decoder in for testing, as troubleshooting has failed.
Kind regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
As advised on ticket ***2 kindly bring the decoder in for testing, as troubleshooting has failed.
Kind regards,
DStv: Hello Peter Team