Poor Service

So on the 12th of December 2019 at 14:21 Prenesha Adam's (so-called Manager) calls me regarding the previous complaints I had lodged with DSTV regarding incorrect information given by and the unprofessional approach from the company.

I had to take the decoder I had bought from Game over the weekend to get a refund as I decided to cancel all services with DSTV as discussed with the previous agent from DStv on the 11th of December 2019, but due to the discussion with Prenesha Adam's on the 12th of December 2019, I decided to hold on to it a bit longer as she promised to get back to me, to this hour I'm still waiting for her call back.

If this is the way they treat loyal customers, then I really don't want to do business with them any further.

With the service I have received from them lately I would rather recommend people to cancel any services that they may have with DSTV then to recommend they take up their services, because the level of customer service is Zero, neither do they care for their customers. Pity one can't rate them less than 0, coz I'd give them - 100