Aj
Andrew jones-phillipson
1 reviews | Active since Jun 2010
11 Dec 2020, 10:24
Poor service DSTV enquiries
Your systems are appalling I want to change debit order details , so I go online. System tells me to change debit order, i first need to change payment method to cash, but doesnt tell you how So I try calling. Account related enquiries.... Dial 1, but no way of talking to anyone or making changes. Very complicated system and poor client service
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
11 Dec 2020, 11:39 Hi Andrew,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply11 Dec 2020, 11:39
Official
Hi Andrew,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Aj
Andrew jones-phillipson's updateReviewer Update
11 Dec 2020, 17:52I saw a missed call (one so to say you have tried to contact me to no avail is disingenuous), my phone identified it as a SPAM number I have cleared it now so you are welcome to call again ***
Aj
Andrew jones-phillipson's update11 Dec 2020, 17:52
Reviewer Update
I saw a missed call (one so to say you have tried to contact me to no avail is disingenuous), my phone identified it as a SPAM number I have cleared it now so you are welcome to call again ***