Poor Service - DSTV

For a long time DSTV has treated us like ****. on 25.3.22 I called their call center 3 times. 1st call a agent named Ronald kept repeating same answer to me like I was a child and I kept telling to listen and respond to my query and not give me robotic answers. He put me on hold several times and refused to pass the call to his supervisor cause clearly he wasn't helpful, He put me on hold for 7 mins, I dropped the call. Then I called again a Lonwabo picked up, I explained to him I don't want him to give me robot answer, he too couldn't give me clear answers kept me on hold till i ended that call. The third call the agent just dropped the phone on me,.

I went to Twitter and that is even worse. Every message I sent I got a new answer like my query was a new one. Meanwhile my issue has not been resolved nor has it been explained to me properly. Truly shameful service from DSTV