Poor service dstv

I was offered a price log deal a while ago which i took because it made sense for me to safe money ever since i took the price log deal i have been experiencing a lot of difficulty my payment has increases significantly and each and every month o have a different ammount to pay i pay twice as much. I have to call every month using hundreds of rands of airtime because every month my services is being disconnected because every month i have to pay twice and different ammounts. At first i had a debit order which never went off as agreed apon so i paid using the dstv app but i keep on getting different ammounts to pay. I call in every month to ask explinations as to why am i paying ao much more mothly but even their consultants fail to give me an explination that actually make sense also i asked numoures times for them to cancel this price log as it was sold under false information and i keep getting an answer that the price log department will contact me but they never do, i ask for a contact number to the proce lock department but they also can not assist me with it. I went on the app on the 25th of February 2022 and i paid an ammount of R461. 20 as appeared on the dstv app so this morning my dstv is disconnected when i call them i am told that i need to pay an additional ammount of R534 when i ask what the reasons are i can not get a concrete answer. I ask to cancel price lock i still can not get assistance. I paid my dstv on the date that i agreed apon which is the 25th an ammount i received from their app but i am now disconnected and can not watch so i paid for nonthing. I want to onece and for all cancel everything that link me to dstv and multichoice as i am really fed up with this poor service that i am receiving and paying a lot of money that o do not understand