Poor Service/Dropped Call

Good Day<br> <br> I wanted to activate my Walka, firstly I waited 15 minutes on hold, I then eventually managed to get hold of an Operator Called Ayanda, I spend over 30 mins with Ayanda, who could not manage me activate my walka, and eventually dropped the call in my ear after over 45 mins on the line. Lastly my Account has moved from R397.00 to R472.00. Basically I spend over 45mins on the line, My walka is not working, my account has been messed up, and i am unhappy with the type of Customer service DSTV is offering at the moment. Can a senior pelase call me to sort this issue out. The last time I had to come to Randburg Head Office to resolve a query, I do hope that this issue will not result in the same.