Poor Service DO NOT care about clients

I twice signed a new contract with DSTV at their N1 City premises locked at R839.00 .To my astonishment the the consultants never captured this I was charged R1007.I called the helpline to no avail,called N1 City spoke to Simon Meselane ,who assured me that he will get back within the hour.Lo and behold I am still waiting.On Saturday I received a parcel via courier for new installation.This after I told Simon Meselane ,that I do not appreciate being **********, and will not sign up for new explora.Today again I sent mails ,will probably not respond again.In conclusion poor service and DSTV do not give a flip about their customers,no wonder everyone I know cancelled DSTV and opted for uncapped internet,as no one have any positive comments regarding DSTV.