Poor Service Delivery and Debit without Authorisation

<p>I have never once come across such poor delivery from DSTV, I have spoken to more than 4 agents and a supervisor and not one of them have managed to sort out my concern. They never follow up and as a customer I need to always call them to get an update. Agents never have a solution and all they do is escalating my issue but there is never a follow up. </p> <p>Further to this DSTV fails to inform customer that they caused an error during a debit order stage and they correct this by over debiting on a client’s bank account and as a customer I need to follow up and then to get told they can’t fix anything. </p> <p> </p> <p>DSTV fix your errors and take ownership of your mess and train your staff better as it looks like they get paid to escalate issues nut never resolve them.</p>