RM
Roxanne M
1 reviews | Active since Jun 2017
05 Dec 2024, 17:48
Poor service delivery
I have been calling DStv multichoice for the passed 4 days for assistance with my fibre and till this date I haven’t had anyone get back to me regarding this. In the meanwhile their premium is fully paid and up to date. They are fast to disconnect you if you do not pay, but simply having someone to contact me regarding my fibre line is asking for too much. I’m here because I’m not sure on the next step because I’ve tried everything. Please help
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
05 Dec 2024, 19:14Hi Roxanne,
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply05 Dec 2024, 19:14
Official
Hi Roxanne,
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
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Roxanne M's updateReviewer Update
08 Dec 2024, 08:12It’s been 3 days, still no update
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Roxanne M's update08 Dec 2024, 08:12
Reviewer Update
It’s been 3 days, still no update
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Roxanne M's updateReviewer Update
09 Dec 2024, 11:22Still no update! This is the most disappointed I’ve ever been in DStv! I pay my premium every month on time and I’ve been a premium client for years and years and this is how yall treat a customer? The worse
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Roxanne M's update09 Dec 2024, 11:22
Reviewer Update
Still no update! This is the most disappointed I’ve ever been in DStv! I pay my premium every month on time and I’ve been a premium client for years and years and this is how yall treat a customer? The worse
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Roxanne M's updateReviewer Update
10 Dec 2024, 06:44I’m tired of this struggle, here I was thinking Hello Peter would help but not even this is helping us get the assistance or service we need. We are doomed
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Roxanne M's update10 Dec 2024, 06:44
Reviewer Update
I’m tired of this struggle, here I was thinking Hello Peter would help but not even this is helping us get the assistance or service we need. We are doomed