FP
Faizel P

1 reviews | Active since May 2016

19 May 2016, 09:43

Poor service delivery

<p>Good Day</p> <p> </p> <p>I am waiting for feedback from Feb regarding my annual payment being made. spoke to an agent a day ago and was advised my account is not on an annual basis. </p> <p>Really for the last 10 years i have been paying it annually and each year they mess it up.</p> <p> </p> <p>Pathetic servoce !!!</p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 May 2016, 08:48
Official

Dear Faizel Patel

Please accept our sincere apologies for the bad service received.

We have escalated your account to the relevant department for further assistance in this regard. We will provide feedback as soon as it becomes available.

Should you have further concerns, please do not hesitate to contact us. We are here to assist you.

Regards

Elna