DD
Derik D
1 reviews | Active since Jun 2015
14 Jun 2015, 11:21
Poor service delivery
For 6 weeks battling rent movie from box office with new explorer. Call centre cant sort out problem...lets you listen to music for hours...and nothing happens. What else must I do to get service or have someone from technical department to get back to me and sort my problem out!
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
15 Jun 2015, 08:32Hello Derikvandeventer,
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice and the level of service you experienced in this regard.
We confirm that you problem has been resolved. According to our records have successfully rented Ballade vir 'n Enkel .Please advise if the movie played by return mail to *** to assist you accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice and the level of service you experienced in this regard.
We confirm that you problem has been resolved. According to our records have successfully rented Ballade vir 'n Enkel .Please advise if the movie played by return mail to *** to assist you accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply15 Jun 2015, 08:32
Official
Hello Derikvandeventer,
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice and the level of service you experienced in this regard.
We confirm that you problem has been resolved. According to our records have successfully rented Ballade vir 'n Enkel .Please advise if the movie played by return mail to *** to assist you accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice and the level of service you experienced in this regard.
We confirm that you problem has been resolved. According to our records have successfully rented Ballade vir 'n Enkel .Please advise if the movie played by return mail to *** to assist you accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert