Poor service delivery!!

If I could give it 0 stars I would. I'm tired of having this back and forth with them, if you don't pay on time they're quick to close your package and when you pay on time they lack on service delivery. It's the 12th of March and my data is still not allocated to me, I spoke to consultants via WhatsApp, calls and everyone keeps telling me to wait 24 hours, I've been waiting since the 1st of this month still nothing and it's not the first time this is happening, I even sent emails but nothing... If you're thinking about getting yourself the dstv router please don't do it!, their data gets finished quickly anyway, it's high time I cancel this nonsense..