CW
Charlotte W

1 reviews | Active since Aug 2014

14 Apr 2022, 07:52

POOR SERVICE!

My previous query haven't been resolved yet whereby defaults have been added to my credit profile. Till today no reply from Multichoice.

Again just now recieved the following sms:

TCR are authorized by Multichoice to collect the outstanding balance on your DStv account. Please pay R1546.00 to settle your balance. You can pay here

https://payat.io/dstv/***2 or call us on *** for payment options. Thank you

If this is not resolved today I have no option than to go the legal route.

I will not recommend Multichoice to anyone.

Their a company with no customer service.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Apr 2022, 09:30
Official
Hi Charlotte,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
CW
Charlotte W's update14 Apr 2022, 13:27
Reviewer Update
How long does one awaits feedback as im still awaiting feedback on my first query