AM
Abieda M
1 reviews | Active since May 2017
12 Jan 2022, 20:23
Poor Service
Recently downgraded my package only to be billed more than my actual package , I have repeated called the call centre , I was advised I will be reimbursed due to the agent incorrectly updating my package , to date no reimbur*****t 48 hours has now turned into a week.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
12 Jan 2022, 22:24Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply12 Jan 2022, 22:24
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
AM
Abieda M's updateReviewer Update
15 Jan 2022, 13:07Hi ,
Still awaiting feedback since the 12th , 48 hours is clearly non existent when it comes to either feedback or refunds , I suggest you pull all my telephonic conversations with your consultants so that we can have closure
Still awaiting feedback since the 12th , 48 hours is clearly non existent when it comes to either feedback or refunds , I suggest you pull all my telephonic conversations with your consultants so that we can have closure
AM
Abieda M's update15 Jan 2022, 13:07
Reviewer Update
Hi ,
Still awaiting feedback since the 12th , 48 hours is clearly non existent when it comes to either feedback or refunds , I suggest you pull all my telephonic conversations with your consultants so that we can have closure
Still awaiting feedback since the 12th , 48 hours is clearly non existent when it comes to either feedback or refunds , I suggest you pull all my telephonic conversations with your consultants so that we can have closure