Poor service, ****************

On the 08 April i called dstv call centre to notify them that i want my payment date to change to month end as i am not getting paid on the 25th anymore but straight month end. I spoke to Edwiha Mentoor who advised that there will be an extra charge for this month which i believe its prorata and i said i am ok with it as long as i dont get disconnected as it will result in me paying connection fee. But heey boom today when i switch on my decoder i find that my services have been diaconnected and have been charged connection fee, i mean what the hell is going on here, this is an indication of day light *******, poor service. Month end is tomorrow but my services have been suapended. Your calls are recorded so listen to them so you can get proof. Please reactivate my account before i start to think twice in using datv any further. My customer number is ***1