POOR SERVICE

On the 1st of October 2019, I called to update my address and to ask ask the amount i should pay for my service to be connected. I paid R320.00 as I was told. The service was only connected 7 days later. Every time I call they are offline and cannot do anything. I emailed proof of payment with the correct reference, Zinhle Ndlovu told me it is showing on the system it will be sent to allocations. 2 days later service disconnected again. When i call the same story of being off line. I emailed proof of payment again to team leader Michelle Bunting as i was asked to but no correspondence from DSTV. Service re connected again, 2 days disconnected i called today and told i cant be helped they are offline, Pretoria, Durban and Johannesburg and requested to call after an hour. What a disgusting service i get. FOR HEAVEN SAKE I PAID. MY MONEY IS LYING THERE WITH THEM AND THEY CONFIRMED THE PROOF OF PAYMENT IS LOADED ON THE SYSTEM. CAN SOMEONE DO HIS/HER JOB. WHAT *********** STUFF DSTV HAS. I NEED MY SERVICE ON. ***9