Poor Service

I have received a sms from dstv for my monthly premium of R670.00 of cause this I paid, under the impression that my account will be activated, well I was wrong. When I got home my account was still suspended. So, I called them only to be informed that I have a balance of R140.00 that has to be paid to reconnect, I explained my situation and was told to hang on........30 mins later my phones die. I had to get airtime again, spoke to another consultant explained again this one however told me she will check certain info out and get back to me, if my phone dies, she will call back, guess what 40mins later no call. I buy airtime again same story being explained again, only to find out that there are certain subscriptions and insurances that I did not sign up for. I have 2 explorerias I get insurance charged for 3. I use R150 worth of airtime just so my time could be wasted hey could have used that airtime money an flippn paid for the outstanding balance. I am not very impressed with the service of dstv. I have a price lock but yet my installments change every month. I do hope someone gets to see this and do something. .