SP
Sunil P
1 reviews | Active since Jun 2014
09 Jan 2022, 12:12
Poor service at DSTV by staff
I wanted to aquire another package for my holiday home and dstv is useless. I called many times and the ladies could not connect the service. They even told me to take my machine to dstv outlet and they were angry. The poor quality of the staff are costing this company financially.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
09 Jan 2022, 12:57Hi Sunil,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply09 Jan 2022, 12:57
Official
Hi Sunil,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
SP
Sunil P's updateReviewer Update
09 Jan 2022, 14:18The service is pathetic. I spent 3 hours to get another service connected and still not successful. Dstv is useless with poor staff that cut you off and dont call back
SP
Sunil P's update09 Jan 2022, 14:18
Reviewer Update
The service is pathetic. I spent 3 hours to get another service connected and still not successful. Dstv is useless with poor staff that cut you off and dont call back
SP
Sunil P's updateReviewer Update
11 Jan 2022, 07:20Well i received a call yesterday and still no action. The staff quality is so poor the we receive no assistance fir connection. This useless bunch don't return calls and they only advise that the machine must be taken in to the nearest dstv branch. That is ridicules as the branch tells me nothing is wrong with the machine. I think something is definitely wrong with their staff training. I still have no connection.
SP
Sunil P's update11 Jan 2022, 07:20
Reviewer Update
Well i received a call yesterday and still no action. The staff quality is so poor the we receive no assistance fir connection. This useless bunch don't return calls and they only advise that the machine must be taken in to the nearest dstv branch. That is ridicules as the branch tells me nothing is wrong with the machine. I think something is definitely wrong with their staff training. I still have no connection.