IM
Isabella M
1 reviews | Active since Mar 2017
08 Nov 2022, 13:32
Poor service and treated unfairly
It's funny how I pay my account every month and on time but my subscription was suspended and I'm being told to pay an extra R50 for what I don't, I called and the agent couldn't give me a clear explanation why. It's seems like you guys just want to make money out of us but truly speaking your service is poor and it's getting worse day day.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
08 Nov 2022, 13:34Hi Isabella,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Nov 2022, 13:34
Official
Hi Isabella,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
IM
Isabella M's updateReviewer Update
08 Nov 2022, 16:22When coz I just got a call now that I need to pay R22, for what because they are the one who suspended my subscription whereas my account was up to date
IM
Isabella M's update08 Nov 2022, 16:22
Reviewer Update
When coz I just got a call now that I need to pay R22, for what because they are the one who suspended my subscription whereas my account was up to date