AC
Amanda C

1 reviews | Active since Mar 2017

15 Mar 2017, 15:28

Poor service and qoute why more once they have done the job

<p>On the 23rd of february 2017 i called this nr ********** 109 for a qoute to upgrade my dstv from single view to extra view. The qoute was for R550 and then 10 per meter of cable they have used. Ok they did the job fast and whalla everything was done. Since they installed the cables we had problems that the other decoders doent connect with the primary decoder and R100's of money for airtime and quite a view trips to our local service centre we realized that the fault is with the instalation. What should have been R550 became R1 520.00 cause they said they have used 50 to 60 meters cable and it was not correctly installed. This morning i phoned the man and ask if he can come fix his fault he did not claim resposibility for their fault and said he will not come and fix the problem. I had to pay someone else to fix the problem please if you see that nr for dstv instalation DONT USE THEM!</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Mar 2017, 16:04
Official

Dear Amanda Coetzer

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Hello Peter team