Poor service and no respect for customers .

Been a customer for 30 years and never missed a payment my wife and I are both retired and are about to go on a six month tour through Africa. We decided to suspend our DSTV premier account for the six months since we would not be watching any TV. My calls to the DSTV help line was futile despite getting reference no,s for calls the account was never suspended .We then decided not to pay our subscription for Sept as we did after all suspend the account according to the correct procedures however that did not stop DSTV to send us a nasty SMS for non payment.