K
Keitumetse
1 reviews | Active since Sept 2023
10 Jan 2025, 14:59
Poor service and misleading
I am not happy with the service that Dstv internet is giving to us as their customers I have bought a dstv internet rooter and it was activated on the 18 December and I was never told anything about the prorator payment and I have set my debit order to be on the 15th of every month starting Jan and all of a sudden my service has been disconnected because they say I'm supposed to pay on 10th of Jan which I dnt knw who did they agree with about that payment date I am very disappointed at Multi choice
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DStv (MultiChoice)'s replyOfficial
10 Jan 2025, 15:08Hi Keitumetse,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Jan 2025, 15:08
Official
Hi Keitumetse,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team