Poor Service and lack of action from DSTV

<p>Good day,</p> <p> </p> <p><br />I had an issue with a double debit, the previous month. Called your call Centre for a resolution the whole month. and seems nothing has been done.</p> <p> </p> <p><br />I have even made a payment and expected you to debit my account this month but still have not and want to bill me for re connection. I do not agree with this approach as it is your people who are at fault and not me.</p> <p> </p> <p><br />I dont see the point of having call centre agents at the moment because they have not assisted me at all but wasted my Rands in airtime which is quite unfair. and your customer service needs to improve.</p>