GK
Godwin K
1 reviews | Active since Aug 2021
23 Aug 2021, 17:23
POOR SERVICE AND FINANCIAL ******* - DSTV
I joined 7th August 2021 on a premier package. Dstv rep informed me that I will pay pro-rata and package on my payment date 30th August, 22nd I am disconnected and today I'm told I must pay R1600 in total for reconnection.
How is this possible, not even a full month of service received yet requesting 2 months payments.
DSTV is ripping people off!!! BEWARE OF THIS UNPROFESSIONAL SERVICE AND UNDISCLOSED INFORMATION!!!
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
23 Aug 2021, 17:30Hi Godwin Kinnear,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 Aug 2021, 17:30
Official
Hi Godwin Kinnear,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
GK
Godwin K's updateReviewer Update
23 Aug 2021, 17:34I've gotten that feedback yet still waiting and still sitting without a service that you expect me to pay for!!!
GK
Godwin K's update23 Aug 2021, 17:34
Reviewer Update
I've gotten that feedback yet still waiting and still sitting without a service that you expect me to pay for!!!
GK
Godwin K's updateReviewer Update
23 Aug 2021, 17:35It will be great if you actually have a service that penalizes your service and reduces our cost for service suspended due to your own poor service.
As much as DSTV expects payments from consumers, consumers can atleast then pay for what they get daily!
As much as DSTV expects payments from consumers, consumers can atleast then pay for what they get daily!
GK
Godwin K's update23 Aug 2021, 17:35
Reviewer Update
It will be great if you actually have a service that penalizes your service and reduces our cost for service suspended due to your own poor service.
As much as DSTV expects payments from consumers, consumers can atleast then pay for what they get daily!
As much as DSTV expects payments from consumers, consumers can atleast then pay for what they get daily!