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ncediwe T
1 reviews | Active since Jul 2023
30 May 2024, 10:09
poor service and could not assist a client that has been with them for years
The worse service provider ever, i argue anyone to never use them, my decoder is currently not working and has not been working since much apparently they say the account is saying is in use in their side and they dont have technicians to assist with the issue i spoke with NOMFUNDO LIHLUNGU she was very rude and dropped the call while i was speaking to her, im falling to understand a big company like multichoice does not have qualified technicians to assist with accounts technical issues that is caused by their system, im so angry
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Replies (2)
DStv (MultiChoice)'s replyOfficial
30 May 2024, 10:12Hi Ncediwe Tshabalala,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply30 May 2024, 10:12
Official
Hi Ncediwe Tshabalala,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
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ncediwe T's updateReviewer Update
31 May 2024, 15:55Your hello Peter urgent called me yesterday saying she will assist the same day
she said i must give them 2 hours she will call back
she never called back
my issue is still not resolve instead she closed the call and send me message to review her service , her name is Lindokuhle Qhatha
paid a damn good R2000 for that stupid expora
the worse customer service, you guys will keep losing customers
THE NERVE OF MULTICHOICE
she said i must give them 2 hours she will call back
she never called back
my issue is still not resolve instead she closed the call and send me message to review her service , her name is Lindokuhle Qhatha
paid a damn good R2000 for that stupid expora
the worse customer service, you guys will keep losing customers
THE NERVE OF MULTICHOICE
nT
ncediwe T's update31 May 2024, 15:55
Reviewer Update
Your hello Peter urgent called me yesterday saying she will assist the same day
she said i must give them 2 hours she will call back
she never called back
my issue is still not resolve instead she closed the call and send me message to review her service , her name is Lindokuhle Qhatha
paid a damn good R2000 for that stupid expora
the worse customer service, you guys will keep losing customers
THE NERVE OF MULTICHOICE
she said i must give them 2 hours she will call back
she never called back
my issue is still not resolve instead she closed the call and send me message to review her service , her name is Lindokuhle Qhatha
paid a damn good R2000 for that stupid expora
the worse customer service, you guys will keep losing customers
THE NERVE OF MULTICHOICE