Poor Service and continuing

Item: DStv (MultiChoice)
Rating: 1
Author: jacob D

Multichioice how many times must i complain about this Same matter thing ?

i laid a complain and you rectified the mistake today when i wake up dish is gone i am tired because when we call you we spend Rands R 45 airtime

please check my hello peter complain last week and fix my dish

Or Seriously if this is going to happen i will Take my business Some where

J Dlamini

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Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

25 Nov 2019, 07:48

Hi,

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply25 Nov 2019, 07:48

Official

Hi,

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s replyOfficial

25 Nov 2019, 10:55

Hi Jacob,

We apologise for the inconvenience. We have reconnected your account and reversed the reconnection fee.

Your proof of payment has been escalated and we are awaiting feedback.

Regards
Kagiso

Best regards,

DStv (MultiChoice)'s reply25 Nov 2019, 10:55

Official

Best regards,