Poor service and clueless customer support

For the last few months I my service has been suspended on numerous occasion. I have paid my account but they are unable to allocate the funds to my account. The account department never seem to reply. The managers at the customer service department always state that everything is fine now, but then every week my service gets cut off. <br> Then I have to phone wasting my time and money. The only reason any south African is staying with this company is because there is no alternative. <br> They should fire the whole customer care department and employ competent people.