Poor Service and Advise

Worst Experience, I connected DSTV and in less than a Month, i had the below two Issues

Upon Installation and activation, i was advised that first payment is due 1/06/2019, to my surprise suspension of account occurred on the 12 /06/2019, which when i called to find out what is happening, the Call Center agent, referred to me having accepted the terms and conditions, therefore i was advised of the premium. Well DSTV will not receive any further payments, and i will advise all of my friends and family to cancel their Dstv prescription, which is an access of 10k+- people, lets see dstv respond to this poor service,