LS
Leigh S
1 reviews | Active since Jun 2016
18 Oct 2023, 18:55
Poor Service!
I'm a previous client of Dstv, I received an email stating that if I sign up again, I will receive a discount of over 400 for the first month. When I tried to activate it it stated I musy pay over 900. Spoke to about 5 different consultants all stating they have escalated the matter and will give me a call the next day..im still waiting..nobody at the call centre wants to take accountability. I'm so frustrated, Dstv wants their clients back, but they poor in executing!!😡😡😡
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
18 Oct 2023, 19:26Hi Leigh,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply18 Oct 2023, 19:26
Official
Hi Leigh,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
LS
Leigh S's updateReviewer Update
19 Oct 2023, 17:37This is still not resolved, I keep calling. The staff is really ***********. Had once again Poor Service from Xolani!!! Ref No: ***. Can the 439 offer be loaded on my profile. It is so simple!!
LS
Leigh S's update19 Oct 2023, 17:37
Reviewer Update
This is still not resolved, I keep calling. The staff is really ***********. Had once again Poor Service from Xolani!!! Ref No: ***. Can the 439 offer be loaded on my profile. It is so simple!!