MG
Mawande G

1 reviews | Active since Jan 2021

14 Nov 2024, 15:57

Poor Service

Dear Multichoice

Please train your call center agents. It's a struggle to get help by you guys. I have been wanting to reactivate my dstv account. I get sent from pillar to post. This is for the 3rd time.

I hope you don't complain when we take our business somewhere else.

This is unacceptable especially now that you are loosing clients.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Nov 2024, 16:09
Official
Hi Mawande,

Thank you for reaching out to us. We have received your query and are currently looking into it. 

Our team will get back to you as soon as possible with the information or assistance you need. 

Should there be any further updates or details required, we will be in touch. 

Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team