MS
Murcia S
1 reviews | Active since Aug 2015
03 Mar 2023, 10:01
Poor service
Poor service, I've paid up my contract now I am told I need to pay R70 for installation fee after I have cancelled the subscription. I was paying via debit order why was this not debited from my account with the monthly premium? I was never told that this will be charged extra I was told it's a free installation 2 year contract when I signed up. I am not going to be held liable for Multichoice's mistake
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Replies (1)
DStv (MultiChoice)'s replyOfficial
03 Mar 2023, 13:16Hi Murcia Smit,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Mar 2023, 13:16
Official
Hi Murcia Smit,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team