MN
Mayenziwe N

1 reviews | Active since Mar 2014

12 Jan 2024, 13:59

Poor service

I have Wifi with DSTV but what has happend lately I really feel ********** and did not get service I payed for. My data got depleted without even being loaded worse of all I work from home, i attend meetings all that needs DATA. I haven't been at home for 3 weeks so my data was off when I come after few days this is what I find. There is no way I could have finished 25 Gigs in days less than a week

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Jan 2024, 14:32
Official
Hi Mayenziwe, 
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 

MN
Mayenziwe N's update14 Jan 2024, 00:28
Reviewer Update
I appreciate your response. When you do your investigation please send me a prood of data utilization from day one it was activated because I really foresee a daylight robery and tell me the exact date that data is supposed to be loaded.
MN
Mayenziwe N's update25 Jan 2024, 02:37
Reviewer Update
Hi

I am still waiting on the response of intervension as the problem is still persisting. As it is now I am trying to get night data but still not available. I really feel scsmmed