Poor Service

Good day

As per this reply from dstv nothing it is done i paid R100 on the 9th of December 2019. Now i called them they telling me my dstv it is upgraded not downgraded.

Hi Lydia,

We have gone through your account to check if your sister did ask for a downgrade, unfortunately, she did not ask for a downgrade at all.

In this case, payment needs to be done in order to reconnect the account. Please pay R90.42 to reconnect the account on DStv Access. This amount will cover you until the end of December.

It is as follows: R50.00 reconnection fee R80.50 prorata R40.08 credit

Regards Kagiso