TM
Thandi M

1 reviews | Active since Nov 2019

09 Dec 2022, 15:08

Poor service

I am defeated by the level of non professionalism and lack of customer service that I have received from Multichoice. This is my second complaint this week.

I have been struggling to get fibre as if that is not enough the amount due on my account is higher than usual and there is no logic explanation.

I have been a loyal customer for so many years and all I have received is sub standard service.

Thandi

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Dec 2022, 16:14
Official
Hi  Thandi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team