Poor service

I have a big problem with my dstv.

I cancelled my pvr recording and insurance in september and i downgraded to the smallest package.

Everything was fine i paid the R30 on my account september 19th and october month i paid My R30 on the 16th my payment date was only on the 19th. On the 21ste of October my dstv was cut off and never came on again i have phoned 3 times in the week and every time spend over 1 houer on the phone and everytime they promise they will put on my dstv. I event send them an email the 31ste of October and still my dstv is still off.

Their service is really bad. Nobody can do their job no wonder everybody cancel their dstv.

When i phoned a third time in that same week and i demanded that the manager must phone me back and i am still waiting. This is really unexceptable .