PF
Petro F

1 reviews | Active since Apr 2021

03 Apr 2023, 11:10

Poor Service

I downgraded my package, but they charged me for the Premium anyway. When I phoned in to ask to get the Premium service that I paid for they put the phone down on me. The credit is on my account, but I am not getting the service that I paid for.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Apr 2023, 11:28
Official
Hi Petro, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team