1 reviews | Active since Jul 2020
Poor service
DSTV is ripping us. My channels were switched off and then when I enquire I was told that I owe them R320 for 2015/2016 money which is what I dont understand because I have been paying each and every month what they said I should pay and I dont have a contract with them because I am using a prepaid service. And they said it's the system that is charging me. Normally if you dont pay maybe for 2 days after your payment date they switch off your channels but they are saying my channels were open for the whole month which is not true. Even now I dont have a picture and they say I should pay the reconnection fee too.I think we should boycott this DSTV thing. They even play same movies for the whole month and we cant even choose channels that we want but the subscription is always going higher and higher. Down with DSTV Multichoice down.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
I can see that my services are activated again but my problem is I had a credit of R206.00 before I was cut off and then I paid R110.00 plus R100.00 so means I had R416.00 credit and my packages are equal to R250.00 a month for three of them so means my credit is supposed to be at least between R156.00 and R110.00 not less than that because I cancelled my insurances with immediate effect. And I tried to call to get a clarity on this but they made to hold for 18 minutes and i decided and i decided to drop the call. I am still not happy so please can you clarify this so that I am happy again and praise maltichoice for solving my problem.
Regards
Nkosi M
I can see that my services are activated again but my problem is I had a credit of R206.00 before I was cut off and then I paid R110.00 plus R100.00 so means I had R416.00 credit and my packages are equal to R250.00 a month for three of them so means my credit is supposed to be at least between R156.00 and R110.00 not less than that because I cancelled my insurances with immediate effect. And I tried to call to get a clarity on this but they made to hold for 18 minutes and i decided and i decided to drop the call. I am still not happy so please can you clarify this so that I am happy again and praise maltichoice for solving my problem.
Regards
Nkosi M