BL
Bernadette L
1 reviews | Active since Jan 2021
29 Jan 2021, 11:31
Poor Service
On 27 January 2021 my DSTV was disconnected because I paid a few days earlier last month. My payment date is the last working day of the month but because my December salary came in on the 22th and I decided to pay my DSTV early. Because I paid earlier last month, they decided to change my payment date to the 27th. This is not the first time this happened and then you have to pay re-connection fees every time you want to re-instate your services. Spoke to Warren who said he would speak to his manager Zanele and get back to us within 15 minutes... Still waiting...
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
29 Jan 2021, 16:02Hi Bernadette Lawrence,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply29 Jan 2021, 16:02
Official
Hi Bernadette Lawrence,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
