Poor service

They make it difficult being the only supplier of their specific service. No competition. Hence we have to accept whatever comes our way whether prices or poor service.

Made a request early this morning to activate my PVR function but after 3 calls and almost 30 minutes altogether for the calls they still did not help.

They make me hold on knowing airtime is expensive and still did not resolve the issue.

What is bad is one of the assistants who said it would be fixed in maximum 3 hours and I waited longer and still issue was not resolved as said.

Very poor service.