POOR ********* SERVICE

Very poor service. I app**** for dstv internet. The agent was very polite at point of sale now I have never ending problems. First the agent loaded the wrong data plan. Then now the internet is not working I received an sms saying simcard is locked because simcard is not at the address. I don't know what address the agent has used but this is very poor service. It's not even a week and I'm having issues. If this is not sorted then I expect it canceled. I refuse to pay for a service that is not working. Micheala swinny-*** my residential address is 17 nasik road, merewent/bluff, durban,4052. I refuse to buy more airtime to keep calling the centre and holding on for minutes without this problem being sorted out. If it cannot be rectified then cancel the entire service. Your agent does not even greet after telling her the problem she re directs me to another number to call instead of sorting out this mess that she or he has created!!