1 reviews | Active since Feb 2013

08 May 2020, 10:56

Poor Service

I have since app**** for Dstv Explora Pricelock and the package was delivered to me on Tuesday, 05 May 2020. The delivery guy assure me that after scanning the package as delivered, Dstv will contact me for installation but now it is the third day since I have received the package and it does not seem like there is any movement from your side. I want to make it clear that should Dstv think that they are going to debit my account for just receiving the boxes only, I am going to STOP that debit order and cancel my current subscription that I have with you. The invoices that I have on my delivery packages are *** and ***.

I am giving you time until the end of business today and if nothing happens, I am cancelling this deal.

0
Replies (1)
's update09 May 2020, 10:57
Reviewer Update
Morning,

Please note that, since I received a call from your online complaint department that my matter has been escalated to Installation Manager and the installer will contact me soon, I'm still to receive such call.????????