JC
James C
1 reviews | Active since Jun 2020
05 Jun 2020, 19:31
Poor Service
Cancelled my subscription in 2019. Now money gets deducted this month and told by various customer reps that no trace of my smartcard number on the system, after I even forwarded a pic of the card. Sorry not able to assist.....shocking stuff! Apparently not even able to pick up anything on my ID/mail/mobile, but the bank details seemingly still somehow still available to deduct.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
05 Jun 2020, 19:44Hi James Calitz,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply05 Jun 2020, 19:44
Official
Hi James Calitz,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team