poor service

Poor service from dstv I have down graded my package from compact to access on the the 31th August and made a payment on 02 -09-2020 of R110 then today my services are disconnected they say I must pay R192 which is the prorata so my question is how much is per day because my payment date is the 1st of of each month so meaning it very much expensive to have dstv .

I just returned I close my account for 5years I think I am going to close it again and yet wen it's closed it accumulated some charges at Wich I paid cause I was getting calls from dept collector's . It's a ******* and the are full of repeats