SL
Siya L

1 reviews | Active since Dec 2022

24 Dec 2022, 10:15

poor service

Im really dissapointed with dstv customer service.When i call to ask for them to freeze my account for 2 weeks.Michelle Matlala and her manager refused to assis saying they don't have that option.They lady that transfered me to her said they will be able to assit to disconect my account when im not using it and i will have to call back when I want to connect it.But they refused to assist

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Dec 2022, 11:34
Official
Hi Siya,

 We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.


 Kind regards,
DStv: Hello Peter Team