AS
Albert S

1 reviews | Active since Jul 2017

27 Jul 2017, 19:41

Poor service.

<p>I was approved for price fixed deal with dstv multichoice centurion branch two weeks back. Very good service! Now two weeks later i am still waiting for delivery of the product. Centurion branch gave me a number for billing and collection (011) ********** . I am so tired listening to the back ground music after holding for hours! </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jul 2017, 07:52
Official

Dear Albert

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jul 2017, 12:35
Official

Good day Albert Serfontein

Please accept our sincerest apologies for any inconvenience you have experienced in this regard.

We have escalated your concern to our Price Lock department for urgent investigation.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard

Kind regards

Rupert