MM
Magdeline M
1 reviews | Active since Apr 2023
02 May 2023, 14:43
poor service
I was been overcharged for months, I called DStv and they told me to send all my proof of payments, proof of bank account and id copy which I did. I called them after few days to follow-up my enquiry, the consultant told me that my money will be into my bank within 7 to 14 days. its been 2 months now I received nothing. kept on calling them and they promised me lies.
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
02 May 2023, 14:57Hi Magdeline Monyaku,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 May 2023, 14:57
Official
Hi Magdeline Monyaku,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
MM
Magdeline M's updateReviewer Update
04 May 2023, 13:52DStv refunded me yesterday and repeated the same problem of overcharging me again. I'm of R131 subscription and my balance is saying R258 now, I just cant understand what to do now. I thought my problems has been resolved but its back to squire one.
MM
Magdeline M's update04 May 2023, 13:52
Reviewer Update
DStv refunded me yesterday and repeated the same problem of overcharging me again. I'm of R131 subscription and my balance is saying R258 now, I just cant understand what to do now. I thought my problems has been resolved but its back to squire one.