poor service

<p>I have an issue with my Decoder at home. however for some reason the power cable gave some issues. i then called DSTV to tell them to dissactivate my service until my decoder as been sorted. the response i received Wandile Nkabinde @ Multichoice Randburg was that "i cant dissable your acc before your next payment date: which then means if i dont get my decoder fixed before the next payment date i would have lost all the money i paid for june. I then requested to speak to his supervisor to authorize my request he put me on hold for about 7 minutes then came back and told me his supervisor is busy on the line and will call me back in 2 minutes this was around 11:56 its now 14:52 and i still have not received a call back from lyton coetze who is his supervisor. @BatyiUnathi</p>